How Can We Help?
Find answers and practical information about BuildWise, our platform, businesses, suppliers, professionals, tools and services. Search for a question or choose a topic below.
What Do You Need Help With?
Choose a topic below to explore related questions and answers
Getting Started
Learn what BuildWise is, how it works and how to get started.
ExploreSuppliers & Businesses
Learn about business profiles, supplier visibility, verification, products and BuildWise business opportunities.
ExploreHomeowners & Builders
Learn how to discover materials, suppliers, professionals, construction information and useful tools.
ExploreProfessionals
Learn how architects, engineers, quantity surveyors, builders and other professionals can use BuildWise.
ExplorePricing & Partnerships
Learn about BuildWise plans, Founding Partners and business opportunities.
ExploreTools & Features
Learn how to use BuildWise tools and understand what each feature is designed to do.
ExploreGetting Started With BuildWise
Learn what BuildWise is and how to begin using the platform.
What is BuildWise Africa?
BuildWise Africa is building the digital infrastructure for Africa's construction industry.
We are connecting people, businesses, products, professionals and construction intelligence to make construction information easier to discover, understand and use.
Whether you are planning to build a home, supplying construction materials, working as a professional, developing property or growing a construction business, BuildWise is being built to help you make better-informed decisions.
Who is BuildWise for?
BuildWise is being built for the entire construction ecosystem, including:
- Homeowners
- People planning to build
- Suppliers
- Manufacturers
- Distributors
- Importers
- Contractors
- Builders
- Architects
- Engineers
- Quantity Surveyors
- Developers
- Construction students
- Construction businesses
- Strategic industry partners
How do I create a BuildWise account?
Select Sign Up and follow the registration process.
Provide the information requested and select the account type that best represents how you intend to use BuildWise.
Only provide accurate information when creating your account.
Which account should I create?
Homeowner / Builder
For people planning, researching or managing construction projects.
Business
For suppliers, manufacturers, distributors, contractors and other construction businesses.
Professional
For architects, engineers, quantity surveyors, builders, project managers and other construction specialists.
Is BuildWise free?
BuildWise provides free access to selected platform features.
Businesses may also have access to paid plans and services depending on their needs.
Current prices and available plans are displayed on the Pricing page.
VIEW PRICINGWhat can I do on BuildWise?
Depending on the features currently available, users may be able to:
- Discover construction businesses and suppliers
- Explore construction materials and products
- Access construction information
- Explore material-price intelligence
- Find construction professionals
- Request quotations where available
- Use construction tools
- Ask BuildWise AI questions where available
- Create and manage an account
- Explore business and partnership opportunities
Available features may change as BuildWise develops.
What should I do first?
If you are a homeowner or aspiring builder:
Start by exploring materials, suppliers, prices and construction information.
If you are a business:
Create your business presence and explore BuildWise business opportunities.
If you are a professional:
Create your professional presence and make your expertise easier to discover.
If you are interested in partnership:
Explore the BuildWise Founding Partner programme.
Suppliers & Businesses
Everything you need to know about listing and growing your business on BuildWise.
Who can join BuildWise?
BuildWise is designed to support businesses serving the construction industry, including:
- Manufacturers
- Suppliers
- Distributors
- Importers
- Contractors
- Builders
- Construction companies
- Material dealers
- Equipment businesses
- Construction service providers
- Technology companies
How do I list my business?
Create or access your BuildWise business account and provide your business information.
Depending on the available platform functionality, you may be able to add:
- Business information
- Products
- Services
- Images
- Location
- Contact details
- Website
- Business description
Complete any required verification process before publishing information that requires verification.
What should my business profile contain?
A strong business profile should contain accurate information such as:
- Business name
- Business category
- Description
- Location
- Contact information
- Website
- Products
- Services
- Product images
- Business images
- Operating locations
- Relevant credentials or certifications
Keep your information updated.
What is BuildWise Verification?
BuildWise Verification confirms that a business has completed the relevant BuildWise verification process.
Depending on the verification process, this may involve reviewing:
- Business information
- Documentation
- Contact information
- Physical business presence
- Other relevant information
What does verification NOT mean?
Verification does not guarantee:
- Product quality
- Product availability
- Pricing
- Delivery
- Financial performance
- Customer satisfaction
- Future business performance
Users should still perform appropriate due diligence before entering a transaction.
How can customers discover my business?
BuildWise is being developed to make construction businesses easier to discover through:
- Business profiles
- Product information
- Search
- Supplier discovery
- Market intelligence
- Construction content
- Category-based discovery
- Location-based discovery
Visibility and enquiries depend on demand, location, category, profile quality and platform activity.
How can BuildWise help my business grow?
Depending on the service or plan selected, BuildWise may provide opportunities through:
- Business profiles
- Verification
- Product visibility
- Featured listings
- Digital marketing
- SEO
- Social media management
- Market intelligence
- Procurement opportunities
- Industry visibility
- Strategic partnerships
How do I become a Founding Partner?
Visit the Founding Partner section of this Help Center or select the button below.
Homeowners & Builders
Practical help for anyone planning, researching or managing a construction project.
What can homeowners use BuildWise for?
BuildWise is being built to help homeowners and aspiring builders:
- Discover suppliers
- Research materials
- Understand market information
- Find professionals
- Compare available options
- Request quotations where available
- Use construction tools
- Ask construction-related questions
- Make better-informed construction decisions
How do I find a supplier?
Use the supplier discovery tools available on the platform.
Search using information such as:
- Product
- Material
- Category
- Business name
- Location
Review the supplier's available information before making contact.
Can I trust a verified supplier?
BuildWise Verification indicates that the supplier has completed the relevant BuildWise verification process.
It does not mean BuildWise guarantees:
- Product quality
- Product authenticity in every transaction
- Price
- Delivery
- Availability
- Financial performance
- Customer satisfaction
Always perform appropriate due diligence.
How should I compare suppliers?
Consider:
- Product specification
- Price
- Quantity
- Location
- Availability
- Delivery cost
- Delivery timeline
- Payment terms
- Business information
- Warranty or return terms where applicable
Do not choose a supplier based on price alone.
Can BuildWise guarantee a material price?
No.
Construction material prices can change based on:
- Location
- Quantity
- Product specification
- Availability
- Exchange rates
- Transportation
- Market conditions
- Supplier terms
Any market information provided by BuildWise should be treated as information for decision-making.
Always confirm the current price directly with the supplier before making a purchase.
Can BuildWise help me find a professional?
BuildWise is building a professional discovery ecosystem covering areas such as:
- Architecture
- Engineering
- Quantity surveying
- Building
- Contracting
- Project management
- Other construction specialties
Always review qualifications, experience, scope and fees before engaging a professional.
Does BuildWise guarantee that a supplier will deliver?
No.
BuildWise does not guarantee the future performance of a supplier.
Users should confirm specifications, pricing, delivery terms, payment terms and other transaction conditions before making payment.
Professionals
Information for architects, engineers, quantity surveyors, builders and other construction specialists.
Who can join BuildWise as a professional?
Construction professionals may include:
- Architects
- Civil Engineers
- Structural Engineers
- Mechanical Engineers
- Electrical Engineers
- Quantity Surveyors
- Builders
- Project Managers
- Contractors
- Other construction specialists
Why should I create a professional profile?
A BuildWise professional presence can make your expertise easier to discover within the construction ecosystem.
Depending on available functionality, your profile may include:
- Professional discipline
- Location
- Areas of expertise
- Experience
- Services
- Contact information
- Portfolio
- Credentials
How do I create a professional profile?
Create a BuildWise account and select the appropriate professional account option where available.
Complete your profile using accurate professional information.
Should I add my qualifications?
Yes.
Where applicable, provide relevant:
- Qualifications
- Professional registrations
- Certifications
- Experience
- Portfolio information
- Areas of specialization
Never submit false or misleading credentials.
Does BuildWise guarantee me clients?
No.
A BuildWise profile does not guarantee:
- Clients
- Leads
- Projects
- Contracts
- Revenue
- Professional engagements
Opportunities depend on demand, location, discipline, profile quality and other factors.
Does BuildWise verify professionals?
Where professional verification is available, the verification process will be clearly explained during application.
Verification does not guarantee future professional performance.
Pricing & Partnerships
Understand BuildWise plans, the Founding Partner programme and business opportunities.
Where can I see BuildWise pricing?
Current pricing is available on the BuildWise Pricing page.
VIEW PRICINGWhat is a Founding Partner?
A Founding Partner is an early business or organization participating in the development and growth of the BuildWise ecosystem.
Founding Partners receive specific benefits associated with their selected package.
What Founding Partner packages are available?
FOUNDING BUILDER — ₦100,000
Designed for businesses and professionals seeking an early position in the BuildWise ecosystem.
FOUNDING BUSINESS — ₦250,000
Designed for established businesses seeking stronger visibility and growth support.
FOUNDING PREMIUM — ₦500,000
Designed for businesses seeking premium positioning, marketing support and deeper ecosystem opportunities.
Benefits and terms are explained on the Partners page.
What does the Founding Partner discount mean?
Founding Partners receive a 40% lifetime discount on eligible BuildWise business subscription fees, subject to the terms of the programme.
The discount does not automatically apply to:
- Advertising spend
- Third-party costs
- Procurement transactions
- Custom development
- Separately priced professional services
- Other excluded services
Does BuildWise guarantee customers or leads?
No.
BuildWise does not guarantee:
- Customers
- Leads
- Sales
- Revenue
- Procurement contracts
- Search rankings
- Market share
Opportunities depend on demand, location, category, profile quality and platform activity.
Can I become a strategic partner without buying a Founding Partner package?
Yes.
BuildWise is open to strategic partnerships involving areas such as:
- Technology
- Data
- Procurement
- Distribution
- Manufacturing
- Education
- Media
- Events
- Industry associations
- Market expansion
Select Contact BuildWise or visit the Partners page to begin the conversation.
How do I become a Founding Partner?
Explore the Founding Partner programme to see current packages and benefits.
EXPLORE FOUNDING PARTNERSHIPBuildWise Tools & Features
Understand what each BuildWise tool is designed to do.
What is the BuildWise Price Index?
The BuildWise Price Index is being developed to provide construction material and market-price intelligence.
Its purpose is to help users understand market conditions and make better-informed decisions.
Prices may vary by location, specification, quantity, supplier and market conditions.
Can I rely on the Price Index as a final quotation?
No.
The Price Index is market intelligence.
It is not a guaranteed supplier quotation.
Always confirm the latest price and availability with the supplier before purchasing.
What is the Cost Calculator?
The Cost Calculator is designed to help users estimate construction-related costs based on the information entered.
Results are estimates and should not automatically be treated as final project quotations.
What is BuildWise AI?
BuildWise AI is designed to provide AI-assisted information and decision support for construction-related questions.
What is the Supplier Directory?
The Supplier Directory is designed to help users discover businesses and suppliers serving the construction industry.
Users can explore available business information and contact suppliers directly where contact functionality is available.
What is the Professional Directory?
The Professional Directory is designed to help users discover construction professionals and relevant expertise.
Users should review qualifications, experience and suitability before engaging a professional.
Are all BuildWise features available now?
BuildWise is currently being developed and expanded.
Many features are available while others may be introduced as the platform develops.
The platform should always clearly indicate when a feature is unavailable, under development or coming soon.
We do not present future functionality as if it is already live.
Account & Security
Help with logging in, updating your information and keeping your account secure.
I cannot log into my account. What should I do?
First, confirm that you are using the correct email address and password.
If you have forgotten your password, use the available password-reset option.
If the problem continues, contact BuildWise support.
I forgot my password.
Use the password-reset option on the login page.
Follow the instructions sent to your registered email address.
Can I change my account information?
Where account settings allow it, update your information directly through your account.
If the information cannot be changed from your dashboard, contact BuildWise support.
Why should I keep my information accurate?
Accurate information helps BuildWise provide a better experience and helps businesses and professionals maintain reliable profiles.
Do not provide false, misleading or fraudulent information.
Procurement & Safety
Buy with better information and reduce procurement risk.
How can I reduce procurement risk?
Before making payment:
- Verify the supplier.
- Confirm business information.
- Request a quotation.
- Confirm product specifications.
- Confirm availability.
- Confirm delivery terms.
- Confirm payment terms.
- Keep transaction records.
- Use written agreements where appropriate.
- Perform appropriate due diligence.
Does BuildWise guarantee suppliers?
No.
BuildWise verification or listing does not guarantee a supplier's products, pricing, delivery, financial performance or future conduct.
Should I pay a supplier before verifying everything?
Users should exercise appropriate caution before making payments.
Confirm:
- Supplier identity
- Product
- Quantity
- Specification
- Price
- Availability
- Delivery
- Payment terms
Keep records of your transaction.
Using BuildWise AI
What BuildWise AI can do — and what it cannot replace.
What can I ask BuildWise AI?
Depending on the current functionality, you can ask construction-related questions about topics such as:
- Materials
- Construction processes
- Cost considerations
- Procurement
- Building terminology
- General construction information
Can BuildWise AI replace an architect or engineer?
No.
AI should not replace qualified professional advice for important construction decisions.
For structural, engineering, architectural, legal, financial or other professional matters, consult an appropriately qualified professional.
Can BuildWise AI provide current material prices?
AI responses should not automatically be treated as live market quotations.
Where available, use BuildWise market-price tools and confirm current prices directly with suppliers.
Still Need Help?
If you cannot find the answer you need, contact the BuildWise team.
Chat With BuildWise on WhatsApp
Use the official BuildWise WhatsApp number to reach our team directly.
09066862336 START WHATSAPP CHATDidn't Find What You're Looking For?
We're building BuildWise to make construction information easier to discover, understand and use. If your question isn't answered here, contact the BuildWise team.
